Privacy notice

What we collect

When you send a trade enquiry we collect the details you type into the form: your name, firm, buyer type, phone number, email address, city and message, and the product you asked about. To limit abuse of the form we also keep a one-way coded version of your internet address and your browser type. We do not use advertising or analytics cookies. The only cookies this site sets are for staff signing in to the admin area.

Why we use it

Only to reply to your enquiry and, if you become a trade customer, to manage that relationship: quotes, orders, dispatch and invoices. We rely on your consent, which you give by ticking the box on the form.

Who sees it

Our office staff, and the service providers who host this website and deliver our email, under confidentiality obligations. We do not sell or rent your details, and we do not share them for marketing.

How long we keep it

Enquiries that do not lead to an account are deleted 24 months after our last contact. Records we must keep for tax and drug-licence purposes are kept for the periods the law requires.

Your rights

Under the Digital Personal Data Protection Act, 2023 you can ask to see the details we hold about you, have them corrected or deleted, or withdraw your consent. Write to aptolifecare@gmail.com or call +91 98787 55511. We respond within 30 days.

Contact

Apto Lifecare Pvt. Ltd., SCF 241, 1st Floor, Motor Market, Manimajra, Chandigarh 160101.